Skip to main content

Support

Help when studying gets in the way of studying

Real people, one business day, no ticket maze. Start with the topics below or write to us directly.

Help topics

What do you need a hand with?

Every topic routes to the same team — mention the area and we will get you the right answer faster.

Account and sign-in

Reset a password, change your email, update your state or exam date, or recover access to your study history.

Billing and plans

Upgrade, downgrade, cancel a renewal, retrieve an invoice or ask about a refund window.

Question content

Report a question you believe is outdated, ambiguous or inconsistent with current federal or state regulation.

Mock exams

Timer behaviour, resuming an interrupted session, score reports and readiness score questions.

AI Study Coach

Thread history, response quality and what you should never paste into a coach conversation.

Privacy and accessibility

Data export or deletion requests, and accessibility barriers that stop you from studying.

Support FAQ

Quick answers

Email support

Write to support@passnhaexam.com from the address on your account so we can find it quickly.

Policies

Your exam date is coming. Be ready for it.

Create a free account and answer your first ten questions in the next five minutes.