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Exam cram sheet

National Exam Quick Reference Chart

Every number, timeframe and definition the national exam expects you to recall cold — food temperatures, MDS and care plan deadlines, Medicare day counts, survey clocks, staffing ratios and life safety dimensions.

Showing 252 facts

Environment

Dietary & food service

Temperature and timing questions are almost guaranteed on the exam. Learn the three dishmachine temperatures and the hot/cold holding line first.

Hot water dishmachine — wash cycle
150°F
Hot water dishmachine — rinse cycle
160°F
Hot water dishmachine — final rinse
180°F
Three-compartment sink — sanitizer (3rd compartment)
75°F water with 50 PPM bleach, or 12.5 PPM iodine
Pots and pans
Washed in 170°F water for 30 seconds
Hot food holding / steam table
135°F and above
Cold food and milk
41°F and below
Refrigerators and walk-ins
41°F and below
Freezer
0°F
Poultry cooked to
165°F
Meats cooked to
145°F
Hamburger and hot dogs
155°F
Reheated foods
165°F
Kitchen hours
Open at least 12 hours a day
Hours between evening meal and breakfast
Max 14 hours without a snack; up to 16 hours with a nourishing bedtime snack approved by the resident group
Bedtime snack
Required by federal law
Storage off the floor
Everything at least 6 inches off the floor
Menus
Prepared 4 weeks (1 month) in advance and retained 4 weeks
Therapeutic diet
Any diet that deviates from the regular diet
Who orders a diet
Only a physician orders it; the dietitian approves it or determines the specifics
Dietary manager
Must be full time; if not a registered dietitian, must have monthly consultation with an RD
MDS 3.0 dietary section
Section K
Common thickener consistencies
Nectar, honey, pudding

Resident care

Assessment & care planning

The MDS and care plan clock questions are pure date math — memorise the day counts.

Comprehensive assessment (MDS)
Within 14 days of admission, then every 12 months or on significant change
Significant change assessment
New MDS within 14 days
Physical exam / assessment review
No less than every 3 months
Who certifies the MDS
An RN signs to certify accuracy
Initial MDS transmission to the state
Within 7 days of completion
Ongoing MDS transmission
Every 30 days
Comprehensive care plan
Within 7 days of completing the assessment, and no later than 21 days from admission
Care plan participants
Resident, family or legal representative, attending physician and the RN responsible for the resident
Care plan conference
Held quarterly
RAI update
Now the CAA (Care Area Assessment) = MDS + CAT with 20 care area triggers
Pain assessment
Quarterly
Medication error rate
Must be 5% or less

Human resources

Nursing & staffing requirements

Ratios, licensure minimums and the 121-bed thresholds show up in scenario questions.

Nursing services
24 hours a day
RN coverage
8 consecutive hours a day, 7 days a week
Charge nurse
Required on all 3 shifts
Nursing hours per resident day
3.0 hours
Residents per licensed nurse
Maximum 20
Residents per nurse aide
Maximum 40
Full-time social worker
Required with 121 or more beds (more than 120)
ADON
Required with 121 or more beds
Consecutive nursing hours limit
Cannot work more than 16 hours for 3 consecutive days
Nursing waiver
Facility must have an RN or physician available to respond immediately to calls from the facility
Nurse aide training
75 hours minimum, including 16 hours supervised practical training
Nurse aide continuing education
12 hours per year
Nurse aide lapse
Certification lapses after 24 consecutive months without working at least 1 day (8 hours) for pay
Aide in training
Cannot work longer than 4 months without passing the certification exam
Staffing data posting
Posted daily for each shift, visible to the public
PBJ
Payroll Based Journal — payroll and census data transmitted to CMS quarterly
Employee physicals
On hire and annually (TB test)
Medical director
Responsible for the medical program and approves resident care policies

Regulations

Survey, deficiencies & enforcement

Know the survey window, the 2567 clock and the scope-and-severity grid letters. Actual harm begins at letter G.

Survey frequency
Every 9–15 months (statewide average 12 months)
Report of deficiencies (Form 2567)
Sent within 10 calendar days of exit
Plan of correction
Facility submits within 10 calendar days
Soonest resurvey
Not before 30 days from the exit date
IDR
Informal dispute resolution — request review of a citation in writing
FDR
Formal dispute resolution — request an administrative hearing
Deadline to request a formal hearing
20 calendar days from receipt of the 2567
Survey results made public
Within 14 calendar days
Survey focus since OBRA 1987
Outcomes (quality of resident life), not process
Survey types
Standard, extended, abbreviated standard (complaint), partial extended, resurvey
Harm in a standard survey
Triggers an extended survey
Harm in an abbreviated substandard survey
Triggers a partial extended survey
Citation prefixes
F = federal, N = state, K = life safety
Level 1 — no harm, no potential
A isolated, B pattern, C widespread
Level 2 — no harm, potential for harm
D isolated, E pattern, F widespread
Level 3 — actual harm
G isolated, H pattern, I widespread
Level 4 — immediate jeopardy
J isolated, K pattern, L widespread
Substandard quality of care
Actual harm — begins at letter G
CMS 671
Application for Medicare/Medicaid certification
CMS 672
Resident census and conditions
CMS 802
Roster / sample matrix
CMS 805
Resident review worksheet
Surveyor access
Any hour of the day or night, 7 days a week, no notice
Conflict between state and federal law
Follow the more stringent standard
QAA committee
DON, a designated physician and at least 3 other staff; meets at least quarterly
QAA records
Not required to be disclosed to state or federal surveyors

Finance

Medicare, Medicaid & reimbursement

The Medicare SNF benefit day counts are the single most tested set of numbers on the exam.

Medicare Part A
Title XVIII — inpatient hospital and SNF care; automatic at 65, no premium
Qualifying hospital stay
3 days (do not count the day of discharge)
Covered SNF days
100 days per benefit period
Days 1–20
No co-pay
Days 21–100
20% co-pay
Return to facility window
30 days
Regenerate a new benefit period
60 days out of a facility or hospital
Medicare Part B
Outpatient services — must elect it, monthly premium, 20% co-pay from day 1
Medicare Part D
Prescription drug plan — enroll, pay premiums and co-pays
Medicaid
Title XIX — need-based, covers custodial care
Medicaid look-back period
5 years
Bed certification changes
Allowed 2 times per year
Medicaid cost reports
Due within 90 days of the end of the fiscal or calendar year
PASRR
Level 1 screen for MI/ID before admission; Level 2 if a history is identified
OBRA 1987 payment change
Retrospective payment replaced by prospective flat-rate payment

Finance

Accounting & financial management

Know which statement shows what — revenues and expenses never appear on the balance sheet.

Accounting equation
Assets = Liabilities + Capital
Working capital
Current assets − current liabilities
Current ratio
Current assets ÷ current liabilities (1.0:1.0 = break even)
Quick / acid test ratio
(Cash + accounts receivable + money market) ÷ current liabilities
Average length of stay
Total patient days ÷ number of admissions in the year
Accounting system used by nursing homes
Accrual (records when incurred, not when cash moves)
Cash accounting
Records transactions when cash changes hands
Profit and loss statement
Produced monthly — shows whether revenues covered expenses
Balance sheet
Produced every 3 months — shows financial condition, net worth and solvency
Inventory valuation
LIFO (last in, first out) and FIFO (first in, first out)
Periodic inventory
Initial count, then counted every 12 months
Perpetual inventory
Counted constantly throughout the year
Just in time
Inventory delivered on the day it is needed
Economic order quantity
Enough inventory to meet need — not too much, not too little
Fixed expenses
Not affected by census
Variable expenses
Change with census
Semi-variable expenses
Fixed and variable components, like the electric bill
Straight line depreciation
Depreciates evenly each year over the life of the asset
Accelerated depreciation
Takes the larger depreciation amount up front
Chart of accounts
Listing of revenue and expense codes used to code invoices
To increase cash
Collect accounts receivable; paying down payables decreases cash
Resident fund accounting
Statement provided quarterly (every 3 months)
Refund of resident funds
Within 30 days of discharge or death

Human resources

Human resources & management

Interview types, rating errors and management styles are definition questions — learn the wording.

Preliminary interview
Brief screen (often by telephone) to decide whether to interview
Non-structured interview
Open-ended questions; applicant expands on answers
In-depth interview
Very structured; limits applicant responses
Patterned interview
Highly structured, sequential questions
Structured (statistical) interview
Open-ended questions scored on a rating scale
Medical exams and drug testing
Only after an offer of hire
Halo effect
Judging someone on a single trait
Error of central tendency
Rating everyone as average
Leniency error
Rating substandard performance as acceptable to avoid confrontation
Merit increase
Based on performance
COLA
Cost of living increase based on inflation (CPI)
Equity increase
Keeps longer-serving staff at current market rates
Benchmarking
Comparing salaries within one wage group
Best way to advertise open jobs
Staff referral
Adverse impact
Minority hiring rate must be at least 80% of the majority rate
Retain employment applications
6 months
Job description
Title, requirements, salary, reporting line and tasks
Job analysis
Collecting information about the duties, skills and environment of a job
Job specification
Knowledge, skills, education and abilities needed to perform the job
Progressive discipline
Verbal warning, 3 write-ups, termination
Line authority
Solid line — can give direction to staff
Advisory authority
Dotted line — consultant may recommend but not direct
Autocratic style
Dictatorial, micromanaging
Paternal style
Supportive, wants employees to succeed — considered the best style
Laissez-faire style
Delegates and steps in only when something goes wrong
Democratic style
Manages by consensus
Value vs norm
A value is vague like a policy; a norm is specific like a procedure
Policies vs procedures
Policies written by upper/middle management; procedures by middle/lower
LBWA
Leadership by Walking Around (formerly MBWA)

Regulations

Key federal laws

Match the law to the enforcing agency — that pairing is what the exam usually asks for.

Civil Rights Act 1964
Protects race, religion, color, gender, national origin — enforced by EEOC
Equal Employment Opportunity Act 1972
Defined discrimination as adverse impact — EEOC
Equal Pay Act
Equal pay for the same work — EEOC
Age Discrimination in Employment Act
Protects workers 40+; applies with 20 employees — EEOC
Pregnancy Discrimination Act
Protects pregnant workers in hiring and benefits — EEOC
Rehabilitation Act 1973
Bars handicap discrimination by recipients of federal funds — EEOC
Fair Labor Standards Act
Minimum wage, overtime, youth permits — Department of Labor
FMLA
12 weeks unpaid leave; must work 12 months and 1,250 hours
COBRA
Continued insurance coverage up to 18 months at the worker's full premium
HIPAA
Portability — new insurer may limit pre-existing conditions no more than 12 months
FICA
Funds Social Security; employer pays 50%
FUTA
Federal unemployment tax; benefits paid up to 26 weeks
OSHA
Applies with 11 employees; agency under the Department of Labor
OSHA 300 log
Record non-fatal injuries within 7 days
OSHA fatality reporting
Fatalities or 3+ hospitalizations reported by phone within 8 hours
OSHA Form 300A
Year-end summary posted February 1 – April 30
OSHA Form 301
Supplemental full investigation report
OSHA violation posting
Posted for 3 days
OSHA medical records
Kept for employment plus 30 years
OSHA compliance categories
Imminent danger, serious, non-serious, de minimis
Most cited OSHA deficiency
Failure to post the SDS (formerly MSDS)
NIOSH
Provides research to OSHA
Safe Medical Devices Act
Report device-related injury within 10 days to the manufacturer and FDA
Patient Self-Determination Act
Inform residents of the right to an advance directive; cannot require one
Older Americans Act
Funds senior services for those 60+; created the LTC ombudsman
False Claims Act
Fraudulent claims submitted to Medicare
Stark / self-referral
Prohibits referring to a facility the provider owns
Immigration Reform Act
Verify citizenship status prior to hire
USERRA
Guard and reserve members return to their jobs after service
CLIA waiver
Required for glucose meter testing; renewed annually
ERISA
Protects pension funds; does not require an employer to offer a plan

Environment

ADA, life safety & physical plant

Dimensions and fire ratings — these are straight recall questions worth easy points.

Resident and interior doors
Minimum 44 inches wide
Bathroom door
32 inches wide
Resident door construction
1¾ inches thick, solid wood core, 20-minute fire rating
Double fire doors
1½ hour fire rating
Smoke compartment walls
2 hour fire rating
Max length of a smoke compartment
150 feet
Max travel distance within a smoke compartment
200 feet
Max area of a smoke compartment
22,500 square feet
Smoke compartments per floor
At least 2 on each level
Room to corridor door distance
No more than 50 feet
Handicap parking space
13 feet wide
Clear width for a wheelchair
36 inches
High forward reach from a wheelchair
48 inches
Side reach from a wheelchair
9 to 54 inches
Knee space
19 inches; toe space 9 inches
Door or faucet opening force
No more than 5 pounds of pressure
Railing load
Must bear 250 pounds
Ambient temperature
71–81°F, measured from the floor up to 3 feet
Exit sign illumination
1 candle foot at the floor
Life Safety Code edition
2012 edition

Resident care

Clinical & resident rights

Pressure injury staging and record access timeframes appear in nearly every practice set.

Stage 1 pressure injury
Red or inflamed but unbroken skin
Stage 2
Blister or open sore from the dermis into subcutaneous fat
Stage 3
Extends through subcutaneous fat down into fascia
Stage 4
Deep ulceration down to the bone
Stasis ulcer
Circulation-related ulcer on the extremities — not caused by pressure
Physical therapy
Lower body and weight-bearing muscles used to walk
Occupational therapy
Upper body and activities of daily living
Speech therapy
Speech abnormalities and swallowing difficulty
Respiratory therapy
Breathing problems
Custodial / intermediate care
ADL assistance, monitoring intake and medication administration
Skilled nursing care
Tube feeding, wound care, IVs — requires a licensed nurse
Palliative care
Care to relieve pain
Respite care
Short stay that gives the caregiver a break
Resident records retention
5 years from discharge (minors: 3 years past the age of majority)
Resident inspects their record
Within 24 hours of request (excluding weekends and holidays)
Copies of the record
Within 48 hours (2 working days); reasonable copy charge allowed
Access by surveyors, ombudsman, law enforcement
Immediate, no resident consent required
Access by family
Immediate, subject to the resident's right to refuse
Eden Alternative
Plants, pets and purpose to make the facility more homelike
Holistic care
Addresses spiritual, emotional and physical needs
PPE
Face mask, gloves, gowns

Leadership

Governance, legal & insurance

The governing body versus administrator split is a frequent trick question.

Governing body
Ultimate legal responsibility; approves the budget, policies and mission statement
Administrator
Responsible for day-to-day management of the facility
Mission statement
The purpose of the company
Philosophy
The foundation of the company
By-laws
Govern the corporation and shareholder rights
Certificate of incorporation
Forms the corporation when filed with the state
General liability insurance
Injuries to visitors and contractors on the property
Professional liability / malpractice
Injury to a patient caused by clinical staff
Officers and directors insurance
Legal fees when officers are sued for acts within their role
Business interruption insurance
Lost income when a disaster stops operations
Vicarious liability / respondeat superior
Employer is responsible for the acts of its employees
Negligence
Improper care or failure to meet standards that harms a patient
Malpractice
Failure to provide care in accordance with professional standards
Tort
A civil wrong causing injury where a duty to prevent it existed
Mediation
Third party facilitates a mutually agreeable resolution
Arbitration
Third party renders a final, usually binding decision
Subpoena duces tecum
Order to appear with records
Statute vs rule
A statute is passed by a legislature; a rule (regulation) is made by an agency
Federal Register
Where new federal regulations are first published
Durable power of attorney
Covers both financial and health care matters
Power of attorney
Financial matters only
Living will
Addresses artificial life-prolonging measures
AHCA
Represents for-profit nursing homes
OIG
Investigates Medicare and Medicaid fraud

Human resources

Labor relations

Four union laws and four percentages — a compact, high-yield block.

NLRB
Sole jurisdiction over labor matters; approves bargaining units and elections
Bargaining units in a nursing home
2 — professional and non-professional
To hold a union election
30% of workers sign an interest card
To approve a union
50% + 1 of workers voting
Norris-LaGuardia Act
Bars federal courts from enjoining a strike
Wagner Act
Requires collective bargaining; created the NLRB
Taft-Hartley Act
10 days strike notice, 90 days contract change notice, 80-day presidential halt
Landrum-Griffin Act
Union financial disclosure; protects members from their union
SEIU
Represents most nursing home employees
Management restrictions
Cannot attend union meetings, fund a union, or question attendance

This chart condenses widely taught federal standards for exam study. Verify current figures against 42 CFR Part 483, the State Operations Manual Appendix PP and your state requirements before applying them in practice.

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